My passion lies in understanding user needs and translating them into intuitive, engaging designs.
About me
After working at Booking.com for the past 7 years, I left the company in May 2024 to go traveling for 5 months. Now that I'm back, I'm looking for a new challenge where I can leverage my strategic focus, empathy for the user and creativity to develop functional, delightful, and inclusive UX solutions.
The work I'm most proud of
Extensive search functionality on property management platform
Introducing a new search funcionality that helps casual hosts find what they are looking for on the property management platform.
Giving travellers peace of mind during their stay
By improving the safety related information the company offers, travellers felt more safe during their stay in a Booking.com property
Support for new short-term rental hosts
Creating a holistic UX strategy for help and support in the Booking.com registration funnel where new hosts can set up their rental.
Finding a market fit for a new product
Introducing a new product that helps casual hosts be successful on Booking.com: Partnering with Property Management Companies.
A few things I’ve accomplished
Awareness and education around accessibility
All products should be accessible to all users. A few years ago, I created a training for designers and developers on designing and developing accessible products, focusing on screen reader use and color blindness solutions.
By sharing this training with my department, I raised awareness around accessibility. I also led an initiative to identify and fix all accessibility bugs in our product with a team of developers.
Booking.com | 2020
Onboarding training for new hires
The training focused on collaboration with the team, outside of the team, toolings and processes. The training has received quite positive feedback, being considered quite useful especially for designers in their first weeks at Booking.
I successfully collaborated with 2 other designer in the process of creating this training, adjusting it based on test runs, and running the training every month.
Booking.com | 2022-2023
Fostering connection in the UX community
After the COVID lockdown began, I collaborated with two other designers to survey the UX community about collaboration, belonging, and trust. We discovered that many UXers felt disconnected, uncomfortable asking for feedback, and were missing the camaraderie of in-office interactions.
To address this, we organized various remote activities and events throughout the year. The community responded positively, noting that these efforts helped maintain a sense of connection and made collaboration easier later on.
Booking.com | 2020-2021
Conducting interviews with designers for hiring
During the years 2022 and 2023, I was involved in interviewing and hiring new designers. I’ve conducted portfolio reviews and case study interviews with many designers, focusing on making the interview process enjoyable and the company welcoming. I always made sure to give candidates actionable feedback on how to improve for future interviews.
Booking.com | 2022-2023
Mentoring other designers
I’ve mentored a fellow designer within the company. I helped them with defining their personal development areas and goals in their career. I’ve also helped them practice skills like UX strategy development, prioritization, A/B experimentation and qualitative research.
Booking.com | 2023
Strategy development and vision creation
I have a lot of experience with developing UX strategies, aligning this with stakeholders and vision creation. Together with 2 other designers, I have also written an article about UX strategy development on the Booking.com UX blog.
Booking.com | 2023-2024